Welcome to ARMStrong's IT Support Portal
Welcome to your IT Support Portal! Here’s how to get started:
- Logging In:
- To access all features, please log in using your work email and password. You’ll find the login button at the top right corner of this page.
- Submitting a Ticket or Service Request:
In the event of an emergency, such as being unable to work, please contact our IT Hotline at (888) 829-9998. If all IT team members are assisting other employees, please leave a detailed voicemail. Your message will automatically create an urgent ticket in our queue, and we will respond as soon as possible.- Need help with something? Click on "Report an Issue" (visible on the home page) to submit a request to our IT team.
- Please include as much detail as possible about your issue or request to help us assist you more effectively.
- Viewing Open Tickets:
- You can track all your open tickets and request updates in real-time. Just scroll down to the "My Tickets" section below the request widgets, where you’ll see a list of your active support requests.
We’re here to help! Feel free to reach out with any questions or additional support requests.